Online shopping voucher terms & conditions

Huffkins online shopping voucher will be delivered digitally via email and may be redeemed online at only. They cannot be used in any café tea room locations or exchanged for a physical café tea room gift card. If you require a gift card to be redeemable in Huffkins café tea rooms, please order a tea room gift card here or purchase one at the counter.

Online shopping vouchers are valid for two years. Huffkins online shopping voucher cannot be transferred, resold or exchanged.

It is the customer’s responsibility to ensure that all details and personal/video messages are correct at the time of purchase. While Huffkins Customer Service Team will endeavor to assist where possible if a mistake has been noted after purchase, we cannot guarantee any changes. Video messages cannot be edited or replaced after the online shopping voucher has been purchased.

Recipients can review their online shopping voucher balance using the link in the original online shopping voucher email sent from Huffkins Bakery. This also includes the recipient’s unique voucher code. We strongly recommend that you do not delete this email until the balance has been redeemed in full.

To apply an online shopping voucher balance to an order, the unique code must be entered at checkout prior to confirming the purchase. Online shopping voucher balances will be applied to total order amount (including tax & shipping). Balances cannot be combined or used to purchase another online shopping voucher. Where the order total is equal to or more than the remaining balance on the online shopping voucher, the full voucher balance will be used. When the order total is more than the remaining online shopping voucher balance, payment details will be required to pay the outstanding amount at the time of purchase. Online shopping voucher balances may not be redeemed towards past purchases or applied to existing orders.

To report a lost or stolen online shopping voucher, please contact Online shopping voucher emails will only ever be resent to the recipient's email address entered at the time of purchase. Huffkins has no obligation to replace or refund any lost or stolen online shopping vouchers/balances.